{"id":12834,"date":"2025-11-03T16:40:01","date_gmt":"2025-11-03T21:40:01","guid":{"rendered":"https:\/\/clariowebstg.wpengine.com\/?post_type=solutions&#038;p=12834"},"modified":"2025-11-25T10:39:40","modified_gmt":"2025-11-25T15:39:40","slug":"ecoa-science-services","status":"publish","type":"solutions","link":"https:\/\/clario.com\/solutions\/ecoa\/ecoa-science-services\/","title":{"rendered":"eCOA Science Services"},"content":{"rendered":"<div class=\"clario-anchor-navigation sticky-top \">\n  <div class=\"container\">\n    <div class=\"row\">\n      <a href=\"#overview\" class=\"button active nav-link col-auto\">Overview<\/a><a href=\"#services\" class=\"button nav-link col-auto\">Services<\/a><a href=\"#team\" class=\"button nav-link col-auto\">Team<\/a>            <button class=\"control arrow closed\" aria-label=\"Toggle\"><\/button>\n    <\/div>\n  <\/div>\n<\/div>\n\n<script type=\"text\/javascript\">\n  jQuery(window).on(\"load\", function() {\n    Clario.AnchorNavigation.run();\n  });\n<\/script>\n\n\n<div class=\"clario-section light-grey-50\">\n  <div class=\"container\">\n      \n<div class=\"row mb-2\">\n\t\n\n<div class=\"col-12 col-md-9\">\n\t\t\t\n\n<p class=\"mb-0 has-pattern-4-color has-text-color\" id=\"overview\" style=\"font-style:normal;font-weight:600\">OVERVIEW<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-improving-your-data-quality\">Improving your data quality<\/h2>\n\n\n\n<p class=\"mb-3\">Ensure every data point counts. Clario\u2019s eCOA Science experts help you capture high-quality, regulatory compliant data from the right participants, at the right time, in clinic or at home.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-partnering-with-ecoa-science-helps-you-with\">Partnering with eCOA Science helps you with:<\/h3>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h3 class=\"wp-block-heading icon tick-pink\" id=\"h-strategic-guidance\">Strategic guidance<\/h3>\n\n\n\n<p>Develop endpoint models, refine protocols, and select instruments that measure what truly matters.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h3 class=\"wp-block-heading icon tick-pink\" id=\"h-user-focused-design\">User focused design<\/h3>\n\n\n\n<p>Build intuitive, accessible, and timely eDiary experiences that fit real-world use.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h3 class=\"wp-block-heading icon tick-pink\" id=\"h-validated-insights\">Validated insights<\/h3>\n\n\n\n<p>Utilize cognitive debriefing and usability testing to ensure comprehension and reduce study risk.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h3 class=\"wp-block-heading icon tick-pink\" id=\"h-expert-training\">Expert training<\/h3>\n\n\n\n<p>Deliver targeted instruction that sets up participants, caregivers, and raters for success.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h3 class=\"wp-block-heading icon tick-pink\" id=\"h-proactive-oversight\">Proactive oversight<\/h3>\n\n\n\n<p>Enlist advanced analytics and central monitoring for early issue detection and actionable insights.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h3 class=\"wp-block-heading icon tick-pink\" id=\"h-end-to-end-support\">End-to-end support<\/h3>\n\n\n\n<p>Collaborate with a dedicated scientific advisor that guides you through every stage of the entire study lifecycle.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n  <\/div>\n<\/div>\n\n\n<div class=\"clario-section pb-0 mb-0\">\n  <div class=\"container\">\n      \n\n<h2 class=\"wp-block-heading mb-3\" id=\"services\">Our services<\/h2>\n\n\n<div class=\"row\">\n\t\n\n<div class=\"col-12 col-md-6 order-2 order-md-1\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\n<h3 class=\"wp-block-heading h2\" id=\"h-protocol-consultation-and-ecoa-strategy-development-nbsp\">Protocol consultation and eCOA strategy development&nbsp;<\/h3>\n\n\n\n<p>Maximize label potential and reduce regulatory risk by building endpoint models and measurement frameworks guided by Clario\u2019s dedicated eCOA science team.<\/p>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16cd09\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-a4d98ff9\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-a4d98ff9\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Endpoint strategy and development<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-a4d98ff9\" id=\"accordion-content-a4d98ff9\" data-parent=\"#accordion-693125e16cd09\">\n\n<p>Build clear, evidence-based endpoints from the beginning to guide better decisions and streamline regulatory alignment.<br><br>Translate regulatory guidance into practical study decisions, align endpoints with FDA\/EMA expectations, and prepare COA documentation that\u2019s inspection-ready.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16cf38\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-f9e02b0a\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-f9e02b0a\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Instrument selection and protocol input<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-f9e02b0a\" id=\"accordion-content-f9e02b0a\" data-parent=\"#accordion-693125e16cf38\">\n\n<p>Our scientists help select the validated instruments most suitable for your population and study goals. Expert COA input, clear modality recommendations, and practical implementation guidance&nbsp;strengthens protocol clarity and site compliance.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16d0a1\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-b885de96\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-b885de96\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">eDiary design and modality consultation<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-b885de96\" id=\"accordion-content-b885de96\" data-parent=\"#accordion-693125e16d0a1\">\n\n<p>Transform complex protocol requirements into intuitive eDiary experiences that boost compliance and accuracy, using best-practice design to deliver ALCOA-compliant, low-burden data across any device.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16d1e6\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-9a049e6f\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-9a049e6f\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Cognitive Debriefing \/ Usability Testing (CD\/UT)<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-9a049e6f\" id=\"accordion-content-9a049e6f\" data-parent=\"#accordion-693125e16d1e6\">\n\n<p>Validate understanding and usability across your target population, resolving concerns early and producing evidence to support PRO acceptance.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16d323\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-b2567e84\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-b2567e84\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Expert screen review<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-b2567e84\" id=\"accordion-content-b2567e84\" data-parent=\"#accordion-693125e16d323\">\n\n<p>Conduct expert reviews that ensure COAs transitioning to eCOA or mixed modes remain accurate, compliant, and comparable.<\/p>\n\n<\/div><\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6 order-1 order-md-2\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n<div class=\"responsive-image-block\">\n    <div class=\"row justify-content-between align-items-center\">\n        <div class=\"col-12 mb-2 responsive-image\">\n            <div class=\"img-container img-container-desktop\">\n                                    <img decoding=\"async\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/06\/Biotech_page-1000x1000.png\" class=\"default-pixel img-fluid\" height=\"auto\" width=\"auto\" alt=\"\">\n                            <\/div>\n            <div class=\"img-container img-container-mobile\">\n                                    <img decoding=\"async\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/06\/Biotech_page-1000x1000.png\" class=\"default-pixel img-fluid\" height=\"auto\" width=\"auto\" alt=\"\">\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n  <\/div>\n<\/div>\n\n\n<div class=\"clario-section\">\n  <div class=\"container\">\n      \n<div class=\"row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n<div class=\"responsive-image-block\">\n    <div class=\"row justify-content-between align-items-center\">\n        <div class=\"col-12 mb-2 responsive-image\">\n            <div class=\"img-container img-container-desktop\">\n                                    <img decoding=\"async\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2023\/01\/rater-training-image-with-pixels-600x526.png\" class=\"default-pixel img-fluid\" height=\"auto\" width=\"auto\" alt=\"rater-training-image-with-pixels\">\n                            <\/div>\n            <div class=\"img-container img-container-mobile\">\n                                    <img decoding=\"async\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2023\/01\/rater-training-image-with-pixels-600x526.png\" class=\"default-pixel img-fluid\" height=\"auto\" width=\"auto\" alt=\"rater-training-image-with-pixels\">\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\" id=\"h-study-start-up-conduct-and-close-out\">Study start-up, conduct, and close-out<\/h2>\n\n\n\n<p>Drive confident, data-driven decisions throughout your study with comprehensive training, independent review, and advanced real-time monitoring.<\/p>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16f549\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-eb4eec0b\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-eb4eec0b\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Participant and caregiver training<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-eb4eec0b\" id=\"accordion-content-eb4eec0b\" data-parent=\"#accordion-693125e16f549\">\n\n<p>Strengthen engagement and data reliability through clear, timely eCOA training that improves reporting accuracy and reduces variability.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/clario.com\/solutions\/ecoa\/rater-training-and-participant-and-caregiver-training\/\">Learn more about our training<\/a><\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16f80b\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-793292f9\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-793292f9\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Rater training<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-793292f9\" id=\"accordion-content-793292f9\" data-parent=\"#accordion-693125e16f80b\">\n\n<p>Ensure consistent, reliable clinician-reported measures across sites with certified training that standardizes scoring, builds skill through scenario practice, and maintains audit-ready records.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/clario.com\/solutions\/ecoa\/rater-training-and-participant-and-caregiver-training\/\">Learn more about our training<\/a><\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16f9ec\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-8746abfd\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-8746abfd\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Independent rating<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-8746abfd\" id=\"accordion-content-8746abfd\" data-parent=\"#accordion-693125e16f9ec\">\n\n<p>Employ blinded clinicians for virtual endpoint assessments to centralize expertise, reduce site burden, improve signal detection, and keep your trial on schedule.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16fb33\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-bb4c69ae\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-bb4c69ae\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Central Monitoring (CM) &#8211; Central review<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-bb4c69ae\" id=\"accordion-content-bb4c69ae\" data-parent=\"#accordion-693125e16fb33\">\n\n<p>Maintain consistent scoring and regulatory confidence with continuous review, early drift detection, and proactive remediation across raters and sites.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e16fc82\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-42d676dd\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-42d676dd\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">Advanced Analytics<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-42d676dd\" id=\"accordion-content-42d676dd\" data-parent=\"#accordion-693125e16fc82\">\n\n<p>Gain real-time insights into clinical and operational trends across sites and studies to drive faster, data-based decisions and meet regulatory expectations for data monitoring.<\/p>\n\n<\/div><\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n  <\/div>\n<\/div>\n\n\n<div class=\"clario-section clario-cta clario-cta-layout-standard  light-grey show-bg-pixel \">\n  <div class=\"container\">\n    <div class=\"row align-items-md-center\">\n        <div class=\"clario-cta-content col-md-6 offset-md-1 col-10\"><p class=\"h2\">Speak with our science team to see how we can help you improve your data.<\/p><\/div><div class=\"cta-buttons offset-md-1 col-md-4 col-10\"><div class=\"clario-cta-action\"><a href=\"#popup-1\" class=\"button cta-1 \">Get started<\/a><\/div><\/div>    <\/div>\n  <\/div>\n<\/div>\n\n\n<div class=\"clario-section\">\n  <div class=\"container\">\n      \n<div class=\"row\">\n\t\n\n<div class=\"col-12 col-md-9\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\" id=\"team\">eCOA Science Team<\/h2>\n\n\n\n<p>eCOA Science is a highly experienced team of experts with expertise across all therapeutic areas, including industry-recognized KOLs and physicians. We apply scientific rigor to inform recommendations on safety, quality and efficacy measurements, as well as patient burden and quality of life, while enhancing patient accessibility.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n    <div class=\"clario-carousel clario-team-carousel row \" id=\"clario-team-carousel-8a4e4777\">\n        <div class=\"splide col-12\">\n            <div class=\"splide__arrows small-arrows\">\n                <button class=\"splide__arrow splide__arrow--prev\">\n                    <span class=\"sr-only\">Prev<\/span>\n                <\/button>\n                <button class=\"splide__arrow splide__arrow--next\">\n                    <span class=\"sr-only\">Next<\/span>\n                <\/button>\n            <\/div>\n            <div class=\"splide__track\">\n                <ul class=\"splide__list\">\n                            <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2022\/07\/Kelly-Dumais-headshot-600x600.png\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Kelly Dumais headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Kelly Dumais, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Senior Director and Global Head of eCOA Science and Consulting  <\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Stacey-Rumerman-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Stacey Rumerman headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Stacey Rumerman, PsyD<\/h3>\n        <p class=\"clario-person-position\">VP Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2023\/07\/Lorie-Scrabis-Yaccino-headshot-v2-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Lorie Scrabis Yaccino headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Lorie Scrabis Yaccino, M.S., J.D.<\/h3>\n        <p class=\"clario-person-position\">Director, Scientific Operations, Clinical Science and Consulting<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2022\/08\/Laura-Khurana-headshot-600x600.png\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Laura Khurana headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Laura Khurana, M.P.H.<\/h3>\n        <p class=\"clario-person-position\">Senior Principal Scientific Advisor<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2023\/06\/Prateek-Verma-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Prateek Verma headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Prateek Verma, M.D.<\/h3>\n        <p class=\"clario-person-position\">Director, eCOA Science and Consulting<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/christopher-randolph-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Chris Randolph, Ph.D., ABPP<\/h3>\n        <p class=\"clario-person-position\">Chief Science Officer, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Mark-Opler-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Mark Opler headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Mark Opler, Ph.D., MPH<\/h3>\n        <p class=\"clario-person-position\">Chief Research Officer, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Scott-Hunter-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Scott Hunter headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Scott Hunter, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Senior Scientific Expert, Neurodevelopmental, Rare Disease, and Epilepsy, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Neelee-Chini-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Neelee Chini headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Neelee Chini, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Director, Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Catarina-Cunha-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Catarina Cunha headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Catarina Cunha<\/h3>\n        <p class=\"clario-person-position\">Director, Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Danielle-DiGregorio-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Danielle DiGregorio headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Danielle DiGregorio<\/h3>\n        <p class=\"clario-person-position\">Director, Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Barbara-Echevarria-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Barbara Echevarria headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Barbara Echevarria, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Senior Director, Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/APatel-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Amee Patel headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Amee Patel, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Executive Director, Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Adam-Vaughan-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Adam Vaughan headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Adam Vaughn, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Director, Clinical Science, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/SSteele-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Shelly Steele headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Shelly Steele<\/h3>\n        <p class=\"clario-person-position\">Senior Scientific Advisor, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                <li class=\"splide__slide\">\n            <div class=\"splide__slide__container\">\n                \n<div class=\"clario-thumb-type-staff-member\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/clario.com\/wp-content\/uploads\/2025\/11\/Jan-Malecki-headshot-600x600.jpg\" class=\"img-fluid clario-person-photo wp-post-image\" alt=\"Jan Malecki headshot\" \/>    <div class=\"clario-person-info\">\n        <h3 class=\"clario-person-name\">Jan Malecki, Ph.D.<\/h3>\n        <p class=\"clario-person-position\">Associate Director, eCOA Neuroscience<\/p>\n    <\/div>\n<\/div>\n            <\/div>\n        <\/li>\n                        <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n    <script type=\"text\/javascript\">\n        jQuery(window).on(\"load\", function() {\n            Clario.Carousel.Team.configure('clario-team-carousel-8a4e4777');\n        });\n    <\/script>\n    \n  <\/div>\n<\/div>\n\n\n<div class=\"clario-section light-grey-50\">\n  <div class=\"container\">\n      \n<div class=\"row mb-3\">\n\t\n\n<div class=\"col-12 col-md-9\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs\">FAQs<\/h2>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"row\">\n\t\n\n<div class=\"col-12 col-md-9\">\n\t\t\t\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e17a326\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-4bf9399f\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-4bf9399f\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">What are Clario eCOA\u2019s Science Services, and how do they support clinical trials?<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-4bf9399f\" id=\"accordion-content-4bf9399f\" data-parent=\"#accordion-693125e17a326\">\n\n<p>Clario eCOA\u2019s Science Services provide expert scientific guidance and consultancy to help pharmaceutical, biotech, and CRO partners design and execute high-quality, patient-centered clinical trials. <\/p>\n\n\n\n<p>With these services, our eCOA Science team supports you from early protocol development through study close-out, help you capture reliable, regulatory-compliant data while minimizing patient burden. We provide protocol consultation and eCOA strategy development, including endpoints and instruments, eDiary design and cognitive debriefing and usability testing. At study start up, we provide participant and rater training and throughout the study lifecycle we help you maintain study oversight with advanced analytics, independent rating\/review and central monitoring.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e17a569\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-c522c8d7\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-c522c8d7\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">How does Clario help improve data quality and regulatory compliance in eCOA studies?<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-c522c8d7\" id=\"accordion-content-c522c8d7\" data-parent=\"#accordion-693125e17a569\">\n\n<p>Clario\u2019s eCOA Science experts enable accurate, reliable, and regulatory compliant data capture. We do this by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Developing evidence-based endpoint models and measurement frameworks.<\/li>\n\n\n\n<li>Selecting validated instruments most suitable for your study population.<\/li>\n\n\n\n<li>Providing clear, consistent protocol input aligned with FDA\/EMA expectations.<\/li>\n\n\n\n<li>Conducting cognitive debriefing and usability testing to validate patient comprehension of the PRO measure and measurement device, and hence reduce study risk.<\/li>\n\n\n\n<li>Offering proactive oversight with advanced analytics, independent rating\/review and central monitoring for early issue detection and actionable insights.<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e17a78c\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-e5bbedb7\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-e5bbedb7\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">What makes Clario\u2019s eCOA design and implementation user-focused?<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-e5bbedb7\" id=\"accordion-content-e5bbedb7\" data-parent=\"#accordion-693125e17a78c\">\n\n<p>Our approach centers on building intuitive, accessible, and timely eDiary experiences that fit real-world use. We transform complex protocol requirements into easy-to-use digital tools, so that participants, caregivers and raters can accurately and efficiently report data. Usability testing and cognitive debriefing are integral to our process, helping users understand and effectively use the eCOA solutions, regardless of device or setting.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e17a956\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-e194fb5c\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-e194fb5c\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">How does Clario support training for study participants, caregivers and raters?<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-e194fb5c\" id=\"accordion-content-e194fb5c\" data-parent=\"#accordion-693125e17a956\">\n\n<p>Clario delivers targeted, expert-led training to all study stakeholders:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Participants and caregivers receive clear, timely instruction to improve engagement and reporting accuracy.<\/li>\n\n\n\n<li>Raters benefit from certified training that standardizes scoring, builds skills through scenario practice, and maintains audit-ready records.<\/li>\n\n\n\n<li>Our training programs are designed to reduce variability, improve motivation, enhance data reliability, and set everyone up for success from study start-up through close-out.<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n\n<div class=\"clario-accordion-element clario-accordion accordion row \" id=\"accordion-693125e17abb1\">\n<div class=\"clario-accordion-title col-12\" id=\"accordion-heading-899656fc\">\n      <h3 class=\"h4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#accordion-content-899656fc\" aria-expanded=\"false\" aria-controls=\"accordion-content-0\">What ongoing support and monitoring does Clario provide during a clinical study?<\/h4>\n    <\/div>\n    <div class=\"clario-accordion-content collapse col-12\" aria-labelledby=\"accordion-heading-899656fc\" id=\"accordion-content-899656fc\" data-parent=\"#accordion-693125e17abb1\">\n\n<p>Clario offers end-to-end support with a dedicated scientific advisor guiding you through every stage of your study. Our services include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Central monitoring and independent review to maintain consistent scoring and regulatory confidence.<\/li>\n\n\n\n<li>Advanced analytics for real-time insights into clinical and operational trends.<\/li>\n\n\n\n<li>Early detection of data drift or site issues, with proactive remediation to protect data integrity.<\/li>\n\n\n\n<li>Independent rating by blinded clinicians for virtual endpoint assessments, reducing site burden and improving signal detection.<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n\t<\/div>\n\n<\/div>\n\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Expert guidance for capturing high-quality, regulatory compliant data from the right participants, at the right time, in clinic or at home. [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/clario.com\/solutions\/ecoa\/ecoa-science-services\/\">Read More&#8230;<span class=\"screen-reader-text\"> from eCOA Science Services<\/span><\/a><\/p>\n","protected":false},"featured_media":13474,"parent":3661,"menu_order":0,"template":"","tags":[121],"class_list":["post-12834","solutions","type-solutions","status-publish","has-post-thumbnail","hentry","tag-solutions"],"acf":[],"cp_meta_data":{"_edit_lock":["1764094482:7"],"_edit_last":["7"],"display_prefooter":["hide"],"_display_prefooter":["field_61641783f0f7c"],"page_title":["eCOA Science Services"],"_page_title":["field_615dbd9cfca50"],"select_hero_section_type":["image"],"_select_hero_section_type":["field_63e9c1ac237af"],"banner_image":["13472"],"_banner_image":["field_614c580034347"],"show_header_pixel":["1"],"_show_header_pixel":["field_6221d6b147ede"],"introduction":["Helping you achieve your scientific objectives while minimizing patient burden."],"_introduction":["field_614c581e34348"],"introduction_paragraph":["Pharmaceutical, biotech, and CRO customers gain the greatest value from our scientific expertise and consultancy through early engagement ahead of protocol development."],"_introduction_paragraph":["field_629ee2f209b6b"],"call_to_action_button":["1"],"_call_to_action_button":["field_629888a6435a9"],"cta_btn_text":["Get started"],"_cta_btn_text":["field_62984e409758b"],"cta_btn_url":["#popup-1"],"_cta_btn_url":["field_62984e699758c"],"cta_url_open_new_tab":["0"],"_cta_url_open_new_tab":["field_629dce361d7e6"],"cta_btn_css_class":[""],"_cta_btn_css_class":["field_62bab8d5adfa4"],"cta_btn_style":["cta-1"],"_cta_btn_style":["field_62986b9c7c2ee"],"persistent_cta":["hide"],"_persistent_cta":["field_6375dc7c0b25c"],"show_popup":["1"],"_show_popup":["field_62b1aec56dcb5"],"solutions":[""],"_solutions":["field_61eac16edee33"],"solutions_category":["a:1:{i:0;s:4:\"3661\";}"],"_solutions_category":["field_61eac09d5e59c"],"therapeutic_areas":[""],"_therapeutic_areas":["field_61eac19284449"],"_yoast_wpseo_focuskeywords":["[{\"keyword\":\"improving data quality\",\"score\":61},{\"keyword\":\"Protocol consultation\",\"score\":61},{\"keyword\":\"eCOA strategy development\",\"score\":61}]"],"_yoast_wpseo_keywordsynonyms":["[\"\",\"\",\"\",\"\"]"],"_yoast_wpseo_estimated-reading-time-minutes":["4"],"_yoast_wpseo_content_score":["30"],"_ame_cpe_post_policy":["{\"accessProtection\":{\"active\":\"replace\"}}"],"popup_box_id":["popup-1"],"_popup_box_id":["field_62b1ab70ff7f5"],"_yoast_wpseo_focuskw":["Clinical trial science services"],"_yoast_wpseo_metadesc":["Uncover the benefits of clinical trial science services to refine protocols and improve participant data collection strategies."],"_yoast_wpseo_linkdex":["69"],"_yoast_indexnow_last_ping":["1764085181"],"_thumbnail_id":["13474"]},"_links":{"self":[{"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/solutions\/12834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/solutions"}],"about":[{"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/types\/solutions"}],"version-history":[{"count":0,"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/solutions\/12834\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/solutions\/3661"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/media\/13474"}],"wp:attachment":[{"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/media?parent=12834"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clario.com\/wp-json\/wp\/v2\/tags?post=12834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}